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Last updated: January 2026

Ta99 Privacy Policy – How We Protect Your Data

Ta99 takes the protection of your personal data seriously. This Policy clearly explains what we collect, why we collect it, how we use it, and what your rights are as a data subject — all in compliance with the LGPD (Law No. 13,709/2018).

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+18 | Play responsibly | For Brazil residents only

LGPD Compliant
Law No. 13,709/2018
SSL 256-bit
End-to-end encryption
Your Rights
Access and deletion
No Data Selling
Never to third parties

Privacy at ta99 in Six Points

What this Policy covers — so you know what to expect before reading each section

What We Collect
Data you provide at registration (name, CPF, email, date of birth, address), platform usage data, and technical device information. We only collect what is necessary to operate the service.
How We Use Your Data
Account management, payment processing via Pix, boleto and card, legal compliance, fraud prevention, and service communications. Never used for purposes beyond what you have authorized.
Who We Share Data With
Essential technical partners required to operate the platform (payment processors, game providers), always bound by confidentiality agreements. We never sell data to advertisers or data brokers.
How We Protect Your Data
256-bit SSL encryption across all communications, secure storage with role-based access control, continuous security monitoring, and regular vulnerability audits.
Your Rights under the LGPD
Access, correction, portability, deletion, and consent withdrawal. All exercisable through your account dashboard or via support, with no red tape, at any time. ta99 responds within 15 business days.
How Long We Retain Your Data
Account data is retained for as long as the account remains active. After closure, financial records are kept for the minimum period required by law (up to 5 years). Data not subject to a retention obligation is deleted within 30 days.
Index

This Privacy Policy describes how the platform ta99 collects, uses, stores, shares, and protects the personal data of users who access and use the services available at ta99.life. This document was prepared in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018) and reflects ta99's commitment to transparency and respect for the privacy of Brazilian players. By creating an account or using any ta99 service, you confirm that you have read and understood this Policy.

1. Who We Are – Data Controller

Ta99 is the controller of personal data processed under this Privacy Policy. ta99 operates the Sports Betting and online casino platform available at ta99.life, serving exclusively the Brazilian market, with customer support provided entirely in Portuguese.

For the purposes of the LGPD, a "controller" is the legal entity that makes decisions about the processing of personal data. ta99 determines what data to collect, the purposes for which it is used, and how long it is retained. Data is processed on servers that meet security standards equal to or higher than those required under Brazilian law.

Any questions about this Policy, the data ta99 holds about you, or how to exercise your rights can be directed to ta99's Data Protection Officer (DPO) at privacidade@ta99.life or via the support chat available 24 hours a day on the platform.

2. Personal Data We Collect

Ta99 collects personal data at different points during your interaction with the platform. The table below summarizes the data categories, collection moments, and corresponding purposes:

Data Category Examples Collection Point
Identification Data Full name, CPF, date of birth, RG, CNH Registration and identity verification
Contact Information E-mail, mobile number, residential address Account registration and profile updates
Financial Data Pix key, bank details, deposit and withdrawal history Transaction processing
Usage Data Betting history, games accessed, sessions Ongoing platform use
Technical Data IP address, device type, browser, operating system Platform access
Communication Data Support chat content, e-mails sent to ta99 Support interactions
Data minimization principle: ta99 collects only the data strictly necessary for each stated purpose. We do not collect sensitive data (such as health information, racial origin, or political opinion) or data from users under 18. If we identify that a user is a minor, their data is deleted immediately and the account is closed.

We do not collect personal data from external sources without your knowledge. All data processed by ta99 is provided directly by you during your use of the platform.

3. Purpose of Data Processing

Ta99 uses collected personal data solely for the purposes listed below. Data will not be used for any purpose other than those described here without notifying the data subject and, where applicable, obtaining fresh consent:

  • Account creation and management: identity verification, system authentication, user profile maintenance, and eligibility control (minimum age of 18, residence in Brazil);
  • Processing financial transactions: deposits and withdrawals via Pix, boleto bancário, credit and debit cards (Visa, Mastercard, Elo), PicPay, Mercado Pago, and TED bank transfers through partner banks;
  • Service delivery: offering Sports Betting (Brasileirão, Copa do Brasil, Libertadores, Premier League, and over 500 leagues), Live Casino, slots, crash games, and all other platform features;
  • Fraud and money laundering prevention: monitoring of unusual transactions, multi-account verification, and fulfillment of regulatory compliance obligations;
  • Customer support: logging and resolving requests, questions, and complaints submitted to ta99's support team;
  • Service communications: account notifications, changes to the Terms or this Policy, processed withdrawals, and relevant account activity;
  • Marketing communications: sending promotions, bonuses, and updates — only if you have not withdrawn consent for this purpose;
  • Responsible Gambling: monitoring of behavioral patterns that may indicate problem gambling, so proactive support can be triggered when needed;
  • Legal obligation compliance: financial record retention in accordance with regulatory requirements, fulfillment of requests from judicial and competent authorities.
4. Legal Basis for Processing

All personal data processing by ta99 is grounded in at least one of the legal bases established under the LGPD. The bases used are:

  • Performance of a contract (art. 7, V of the LGPD): processing required to fulfill the Terms and Conditions accepted by the user at registration — includes account creation, payment processing, and service operation;
  • Compliance with a legal obligation (art. 7, II): financial record retention, fulfillment of requests from judicial and regulatory authorities, compliance with anti-money laundering regulations;
  • Legitimate interest (art. 7, IX): fraud prevention, platform security, behavioral monitoring for responsible gaming — always weighed against the rights and reasonable expectations of data subjects;
  • Consent (art. 7, I): sending marketing communications and promotions. Consent can be withdrawn at any time through your account dashboard or by contacting support, at no cost.
ta99 does not process personal data on the basis of consent for purposes that could otherwise be grounded in contract performance or a legal obligation. Where consent is the legal basis used, it is always specific, informed, and easy to withdraw.
5. Sharing Data with Third Parties

Ta99 does not sell, rent, or transfer users' personal data to third parties for those parties' own commercial purposes. Data is shared only in the situations described below, each with a specific purpose and appropriate legal basis:

  • Payment processors: financial institutions and payment gateways required to process deposits and withdrawals (Pix via Banco Central, card operators, PicPay, Mercado Pago). These partners receive only the minimum data needed to complete the transaction;
  • Game providers: live casino, slots, and crash games providers that operate the titles available on ta99. Sharing is limited to anonymous session identifiers — no full identity data;
  • Technology infrastructure providers: hosting, CDN, security monitoring, and customer support services, all bound to ta99 by data processing agreements with confidentiality and security standards equivalent to those in this Policy;
  • Public and judicial authorities: when required by law, court order, or request from a competent authority (Receita Federal, Banco Central, Ministério Público, Polícia Federal). In such cases, ta99 provides only the minimum information required by the authority;
  • External auditors and consultants: professionals engaged for security audits, regulatory compliance, and legal review, all subject to confidentiality obligations.

All third parties that receive personal data from ta99 users are contractually required to handle that data with the same level of protection required by the LGPD and this Policy.

6. Cookies and Tracking Technologies

Ta99 uses cookies and similar technologies to ensure the platform works correctly, personalize the user experience, and analyze service performance. The cookies used fall into the following categories:

  • Strictly necessary cookies: essential for platform operation — including authenticated session management, betting cart, and security settings. These cannot be disabled without affecting your ability to use the platform;
  • Performance and analytics cookies: collect aggregated information on how users navigate ta99 — most visited pages, session duration, error rates. Used solely to improve the platform. Can be disabled in your browser settings;
  • Preference cookies: store settings chosen by the user, such as language and odds display format. They can be disabled, but the platform may not remember your preferences;
  • Marketing cookies: used only when the user has consented to marketing communications. They allow ta99 to display relevant content within the platform itself. They can be disabled via the account privacy preferences panel.

You can manage or decline cookies at any time through your browser settings (Chrome, Safari, Firefox) or through the account privacy panel on ta99. Disabling strictly necessary cookies may prevent certain essential platform features from working.

7. Data Security

Ta99 implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. The main security measures in place include:

  • 256-bit SSL/TLS Encryption across all communications between the user's browser and ta99's servers — including login, financial transactions, and account data access;
  • Role-based access control (RBAC): ta99 employees have access only to the data strictly required to carry out their duties. Access to sensitive data is logged and audited;
  • Secure storage: passwords are stored in hashed form with a salt (bcrypt). No ta99 employee has access to a user's password in plain text;
  • Continuous monitoring: intrusion detection systems and anomaly alert monitoring operate 24 hours a day across ta99's production environments;
  • Security audits: penetration testing and vulnerability reviews are carried out periodically by independent specialized teams;
  • Incident response plan: in the event of a data breach that may put users at risk, ta99 will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected users within the timeframe required by the LGPD.
No security system is foolproof. ta99 is committed to notifying you of any security incident that may affect your personal data within the legally required timeframe. You can help keep your account secure by using a strong password, enabling two-factor authentication, and never sharing your credentials with anyone.
8. Data Retention and Deletion

Ta99 retains personal data for as long as necessary to fulfill the purposes stated in this Policy or to meet statutory retention obligations. The general timeframes are:

  • Active account data: retained for as long as the account remains active and for up to 30 days after voluntary account closure, to allow for reversal in the event of an error;
  • Financial records (deposits, withdrawals, bets): retained for up to 5 (five) years after the last transaction, in accordance with Brazilian financial and regulatory legislation;
  • Support communication records: retained for up to 2 (two) years for dispute resolution and customer service improvement purposes;
  • Marketing data (where consent is the legal basis): deleted immediately upon revocation of consent by the user;
  • Data collected for security purposes (access logs, IPs): retained for up to 6 (six) months, unless a specific legal requirement mandates a longer period.

Once the applicable retention periods expire, data is securely and irreversibly deleted from ta99's systems, or anonymized where immediate deletion is not technically feasible in backup systems.

9. Your Rights as a Data Subject

The LGPD grants you, as a data subject, a set of rights that ta99 is committed to respecting and making easy to exercise. All of the rights below can be exercised through the account panel (under Settings > Privacy) or via the support chat, at no cost and with no need for justification:

Your LGPD Rights at ta99

Exercisable at any time through your account dashboard or via support — no red tape

Right of Access
Request a copy of all personal data ta99 holds about you. We respond within 15 business days with a complete report in a readable format.
Right to Correction
If any data is incorrect, incomplete, or out of date, you can correct it directly through the account panel or by contacting support. Corrections are completed within 5 business days.
Right to Deletion
Request the deletion of your personal data. ta99 will erase all data not subject to a legal retention obligation. Financial records will be retained for the minimum period required by law.
Right to Data Portability
Request your data in a structured, machine-readable format (JSON or CSV) for migration to another service. Available for account data, transaction history, and preferences.
Consent Withdrawal
Withdraw your consent for marketing communications and non-essential cookies at any time. Doing so will not affect your access to ta99's core services.
Right to Information
Request clarification on any aspect of how your data is processed: the purposes, legal bases, who it is shared with, and how long it is kept.

To exercise any of the rights above, please get in touch: privacidade@ta99.life or through the 24/7 support chat available on the platform.

10. Protection of Users Under 18

Ta99 is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from anyone under 18, and the platform is not directed at that audience.

During registration, ta99 verifies the date of birth and CPF provided to confirm the user meets the minimum age requirement. If an underage user manages to create an account by providing false information, ta99 will delete all collected personal data and immediately close the account upon identification, retaining only the CPF used to prevent future registrations.

If you are a parent or legal guardian and believe a minor in your care has created an account on ta99, please contact us immediately via the support chat or at privacidade@ta99.life. We will act immediately to close the account and delete the data.
11. International Data Transfers

To operate the ta99 platform, it may be necessary to transfer certain personal data to servers or service providers located outside Brazil — for example, cloud infrastructure providers or Live Casino game suppliers with international operations.

When an international data transfer takes place, ta99 ensures it is carried out on the basis of one of the grounds provided by the LGPD for international transfers: countries with an adequate level of data protection recognized by the ANPD, or through standard contractual clauses that require the recipient to maintain a level of protection equivalent to that required under Brazilian law.

Under no circumstances is personal data belonging to ta99's Brazilian users transferred to jurisdictions without adequate data protection mechanisms or for purposes incompatible with those described in this Policy.

12. Changes to This Privacy Policy

Ta99 may update this Privacy Policy periodically to reflect changes in the services offered, applicable legislation, or data protection practices. Whenever material changes are made, ta99 will notify active users by e-mail at least 7 (seven) days before the new terms take effect.

A notice will also be displayed on the platform during the transition period. The "last updated" date at the top of this page always reflects the current version. Continued use of the platform after the effective date of any changes constitutes acceptance of the new version of the Policy.

If you do not agree with the changes, you may close your account before the effective date and request the portability or deletion of your personal data as described in Section 9.

13. Contact, DPO & Support Channels

Ta99 has appointed a Data Protection Officer (DPO) responsible for receiving requests, questions, and complaints related to personal data processing, as required by art. 41 of the LGPD.

To exercise any right described in this Policy or to request further clarification, you can reach us through the following channels:

  • DPO Email: privacidade@ta99.life — for formal requests regarding data access, correction, portability, or deletion;
  • Support chat: available 24 hours a day, 7 days a week, directly on the ta99.life platform — for quick questions and urgent requests;
  • General e-mail: contato@ta99.life — for general platform-related inquiries.

Ta99 will respond to all personal data requests within 15 business days of receipt. If a request requires additional time due to its complexity, the user will be informed of the expected completion date within that initial period.

If a user is not satisfied with ta99's response, they have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), pursuant to art. 55-J of the LGPD.

Privacy FAQs for ta99

No. ta99 does not sell, rent, or transfer users' personal data to advertisers, data brokers, or any third party for those parties' own commercial purposes. Data sharing is limited to the technical partners essential to operating the platform — payment processors, game providers, and technology infrastructure — all bound by contract to strict confidentiality and security obligations. This is a core commitment ta99 makes to Brazilian players.

You can withdraw consent for marketing communications at any time in two ways: through your account dashboard under Settings > Notifications > Disable promotional e-mails, or by clicking the "unsubscribe" link at the bottom of any promotional e-mail sent by ta99. Unsubscribe requests are processed within 48 hours. Please note that even after opting out of marketing, you will continue to receive essential transactional e-mails — such as withdrawal confirmations, security alerts, and updates to the Terms — as these are necessary for the operation of your account.

No. ta99 never requests or stores your banking password. Pix payments are initiated through your own banking app — ta99 generates a key or QR code, and you confirm the payment in your bank. ta99 only stores the Pix key linked to your account (CPF, email, or phone number) to process withdrawals, never your banking login credentials. This is the same process used by all digital payment services in Brazil.

ta99 responds to all personal data requests within 15 business days of receiving the formal request at privacidade@ta99.life or through support. For straightforward requests — such as correcting a registered email address or disabling marketing notifications — the turnaround is typically much faster, usually within 2 business days. For more complex requests, such as a full data export or account deletion, the full 15-day window may be required.

After account closure, ta99 retains data for 30 days to allow reactivation in case of error. After that period, profile data is deleted. Financial records (deposits, withdrawals, betting history) must be retained for up to 5 years as required by law — this data is stored securely and inaccessible to regular operations, used solely for compliance purposes and potential legal requirements. The CPF is kept on a control list to prevent new accounts from being created for profiles closed due to terms violations.

Your betting history is used to: (1) display your bet statement in the account dashboard; (2) process withdrawal of winnings; (3) monitor patterns that may indicate problem gambling, so responsible gaming support can be triggered when needed; (4) detect fraudulent usage patterns or bonus abuse; (5) meet regulatory obligations for transaction record-keeping. Betting history is never sold or shared with third parties for behavioral profiling outside the ta99 context.
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No Data Selling
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Privacy and Responsible Gambling Go Hand in Hand at ta99

Your gaming behavior data is used, among other things, to identify concerning patterns and offer proactive support. This is one of the ways ta99 uses data to protect players — not exploit them.

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Also Read ta99's Terms and Conditions

This Privacy Policy should be read together with ta99's Terms and Conditions, which govern the general rules of platform use, including eligibility, deposits, withdrawals, bonuses, and bets. Both documents together form the agreement between you and ta99.

View full Terms and Conditions

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